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Storing and winterising PureSpa whirlpool

Proper winterization of the PureSpa hot tub involves draining the water, drying all parts thoroughly, treating the seams with powder and storing at temperatures above 4°C. Failure to follow this procedure can lead to mould, material damage or malfunctioning of the hot tub.

The app stopped working

The older INTEX application has recently been updated. Because of this, there was an outage. It is now working, uninstall and reinstall the application. You can use your original login details to log in. However, check whether you need the new or the old application.

Two Apps – Choose the correct one

The connection of the INTEX hot tub to the WiFi application depends on the model of the control panel. Based on the code on the back of the panel, it is necessary to choose the correct version of the iOS or Android app. The panel must be fully charged and without protective film before pairing. If the connection fails, service support can be contacted.

General information about Wi-Fi and the Intex App

Proper connection of the Intex PureSpa hot tub to the application requires a stable Wi-Fi signal in the 2.4 GHz band. Setting up the router, turning off the 5GHz band, sufficient signal and appropriate device positioning are key to avoid pairing issues.

Where can I find the model number?

Looking for the model number of your Intex product? In this article, you will learn exactly where to find the model number for specific products.

Where to find the product code?

Are you looking for the catalog number of an Intex product? In this article, you’ll learn where to find it for specific products.

Cleaning the electrolytic cell For PureSpa Jet&Bubble Deluxe

Proper electrode function depends on regular cleaning with vinegar and pressure rinsing. In case of heavy soiling, it is necessary to let the titanium plates soak longer. Cleaning prolongs the life of the component and ensures efficient chlorine production in the whirlpool.

Where to find the spare part number

On this page, you will find a sample product diagram that is always included in the user manual. It is used to easily identify the required spare part number. The diagram helps users accurately determine the specific replacement part so they can order the correct one.

High chlorine level in the spa

Too high a chlorine concentration can damage the hot tub - from staining the tub and warping the PVC to degrading the heater or filter pump. Always test the water before adding chlorine, and always blow out and store the hot tub if it is inactive for long periods of time.

Checklist for using Intex PureSpa

Operation of the Intex PureSpa hot tub requires a grounded outlet, a separate circuit breaker and avoiding extension cords. Regular testing of the surge protector and placing the plug in a dry and protected environment also ensures safety.