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What is the minimum flow rate for the skimmer to work?

The minimum water flow for the skimmer is 3785 litres/hour.

Does the skimmer always have to be used with the filter pump?

The skimmer must be used with the INTEX filter pump. The hanging skimmer is dependent on the suction of the filter pump in order to operate (minimum pump water flow is 3785 litres/hr).

Connecting the filter pump

Correct connection of the cartridge filtration is essential for its efficient operation. It is important to observe the height logic of the hose connection as well as the correct positioning of the pump below the water level. Improper extension of the circuit reduces the pressure and efficiency of the device.

Saltwater System Without Filtration

The solinator cannot operate without the filtration on because it does not have its own pump to pump the water. If it is connected to the filtration with the solinator, it automatically switches on with it. Without filtration it will remain idle and display a water flow error.

What should I do to maintain the filter pump?

Apply petroleum jelly to the O-rings located under the filter housing to minimize cracking of the seals. Check the hoses for leaks and replace if necessary. Make sure the filter media (cartridges, sand, fiber balls) is clean. If necessary, clean or replace as recommended in the user manual.

The sand filter pump package did not include the connections to the filter pump, what to do?

If you have purchased the sand filter pump separately, then it is correct that the package does not include any connections. You must order them additionally. The connections are only included if the filter pump is part of a pool set.

High/low pressure in Sand filter Pumps

Pressure problems in the sand filtration can be caused by improper installation, the presence of air bubbles, or contaminated filter media. Low pressure is often related to inadequate system venting, while high pressure indicates the need for backwashing. Proper positioning of the pump below the water level is also important.

Release air for the Sand filter pump

When venting the sand filtration, first turn off the filtration. Then put the lever in the "N" position and release the vent valve. Close it again as soon as water starts to flow out. Unscrew the cap on the outlet or hose at the top. As soon as water starts to flow, screw it back on. Put the lever in the "filtration" position and switch on the filtration.

What type of maintenance does the saltwater system need?

The INTEX saltwater system is designed to operate with minimal care, however, maintenance is important for proper function and longevity. Here are the main steps: 1. Make sure there is the right amount of salt in the pool water. 2. Maintain the correct pH of the water. 3. Most models have a self-cleaning feature that extends the life of the electrode. However, it is a good idea to occasionally check the electrode for buildup and, if necessary, clean it in vinegar according to the instructions in the user manual. 4. The saltwater system needs to be connected after the filter pump, without filtration it will not work. The entire system should be kept vented so that the water circulates properly.

Can the filter pump be damaged if it gets wet?

Normal splashing of water will not damage the filter pump. Pay attention to the IPX or waterproof specification. This specification can be found in the user manual, usually on the front page. However, the filter pump should not be exposed to direct stream of water. We also do not recommend leaving the filter pump in the grass where it may become waterlogged. The filter pump should always be placed on a wooden base, for example on a pallet.