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Relax! The airbed is not leaking air

After the first inflations, the inflatable bed may appear to be leaking air - but in fact there is a natural expansion of the material. It is recommended to inflate the mattress a few times and leave it to settle into the correct shape.

Can I put an airbed on a conventional bed frame?

Inflatable beds can be placed on a platform or a flat or fixed surface. Old or damaged bed frames can reduce the comfort of your airbed and even cause damage to the bed itself. INTEX recommends using a firm, smooth surface.

Can I use other brands of pumps to inflate airbeds?

Yes, you can use other brands, but it is advisable to use an INTEX pump. INTEX pumps are specially designed for our airbeds. Other brands may not be suitable.

Can I use a patch on the suede/velvet parts of the airbed? Will they stick to the suede/velvet parts?

Patches only work on smooth vinyl surfaces. For suede surfaces, you should use fine sandpaper and remove the suede. Then the patch will adhere perfectly.

Where can I get my airbed, boat, pool or PureSpa tub repaired?

The service centers only repair the electrical parts of hot tubs and selected types of defects of inflatable tubs. Other products such as inflatable boats, airbeds or pools cannot be repaired, but we do offer spare parts for them that you can purchase from us.

Setting up the Frame pool

Setting up a swimming pool with structure requires a firm and level surface, sufficient space and correct fixing of the supports. The metal structure should be treated with talcum powder before assembly for easier handling. During filling, it is important to check the tension of the belts, the alignment of the supports and the correct position of the corner pieces.

What is needed to assemble the INTEX pool? Where should I place the INTEX pool?

Make sure that the site on which you are placing the pool is not tilted in any way. Make sure there is enough space around the pool. Leave at least 1 m of free space around the perimeter of the pool - for the metal structure (supports) and accessories (e.g. filter pump). At the same time, you should have enough space for comfortable use of the pool. Make sure that the site on which the pool will stand is level. Remove stones, twigs and other sharp objects to avoid possible damage to the pool. Also remove any prickly and aggressive plants with hard stems. Always lay the pool on a mat to avoid damaging the bottom of the pool.

Can I use a compressor to inflate my bed?

No, never inflate a bed or any other Intex product with a compressor, but always with an air pump.

Can I use a sheet on my INTEX inflatable bed?

Yes, regular sheets fit perfectly on INTEX inflatable beds.

Can the inflatable bed be washed/cleaned?

Yes, with soapy water and a sponge or soft brush. Rinse the bed well and let it air dry. Do not put the bed in water, soaking up water can be dangerous for some of the surface materials used on the bed. DO NOT wash in a washing machine, washing can damage the bed and the washing machine.