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White fold lines on the spa tub
White wrinkles on an inflatable hot tub are not a manufacturing defect, but are caused by the folding of PVC in low temperatures. Over time they will disappear on their own or can be removed by heating with a hair dryer or pouring hot water over them. When heated, the PVC softens and the wrinkles gradually flatten out.

Can I purchase repair patches for my spa hot tub?
Hot tub patches are included in the original PureSpa hot tub package or can be purchased as a spare part. Beige and white variant: part number 11847 - Dark blue and white variant: part number 11847B. White and black variant: part number 11848D. Greywood hot tub variant: part number 12937. Package contains 2 pieces of 15 × 7.5 cm. The patch pack does not contain adhesive.

Why do I have white sludge in my pool water even though I am using a saltwater system?
This phenomenon is caused by high calcium levels. You will need to drain 20 to 25% of the pool water and refill with clean water to reduce the percentage of calcium. Visually inspect the electrode and clean it if necessary, the procedure is in the user manual. If necessary, contact your pool chemical dealer for information on how to reduce the amount of calcium in the water.

Cordless vacuum cleaners
With cordless pool vacuums, it is important to know a few basic points. The pool vacuum cleaner only works in water, the microfilter should be fitted inside the black mesh and always point the head upwards when removing the vacuum cleaner, otherwise dirt will leak out.

Where can I find the model number?
Looking for the model number of your Intex product? In this article, you will learn exactly where to find the model number for specific products.

Code E81
Error message E81 occurs when the hot tub control panel fails to connect to the base. Possible causes are a faulty current protector, too great a distance between the panel and the base, or improper pairing. The problem can be solved by testing the RCD, checking the connection and re-pairing the panel to the base.

Setting up the Frame pool
Setting up a swimming pool with structure requires a firm and level surface, sufficient space and correct fixing of the supports. The metal structure should be treated with talcum powder before assembly for easier handling. During filling, it is important to check the tension of the belts, the alignment of the supports and the correct position of the corner pieces.

Setting up the EasySet pool
The correct assembly of the EasySet pool has a major influence on its stability and durability. The key is to choose a firm and level surface, use a pad, lay out the shell correctly and do not over-inflate the inflatable ring. It is also important to avoid common installation mistakes that can affect the functionality of the pool.

If a crack or small hole develops in the pool liner, can it be repaired?
Yes, with the repair patches included in the package, which can also be purchased. Alternatively, any PVC patch and soft PVC adhesive can be used. Weld holes cannot be repaired. The surface must be thoroughly cleaned before applying the patch. If the damage is greater than 5 cm, it is very likely that the water pressure will not be able to withstand the patch.