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What is the load capacity of the swing?

It depends on the particular model. Generally speaking, each element on the swing has a max load capacity of 50kg per child.

Cartridge gauge

The new C1000 and C1500 cartridge filtration models are equipped with a cartridge wear indicator. The colour indication shows the condition of the filter - green indicates clean, yellow indicates the need for cleaning and red indicates the need for replacement or thorough cleaning.

Control panel – general informa

The control panel for the hot tub is either attached to the hot tub or wireless. Operation is simple, however, with a wireless panel, conditions can occur that confuse the user. Make sure that the panel is unlocked and that you are not pressing the buttons too long or too quickly in succession.

Are INTEX pool covers "safety covers"?

No, INTEX pool covers are a feature that prevents dirt and leaves from falling into the pool, but they do NOT have any specific safety or protective function.

Can the Intex handheld vacuum cleaner be used for "dry" vacuuming in the home?

No, the vacuum has an automatic shut-off feature when not submerged in water and is designed exclusively for PureSpa hot tubs and above ground pools.

What type of maintenance does the saltwater system need?

The INTEX saltwater system is designed to operate with minimal care, however, maintenance is important for proper function and longevity. Here are the main steps: 1. Make sure there is the right amount of salt in the pool water. 2. Maintain the correct pH of the water. 3. Most models have a self-cleaning feature that extends the life of the electrode. However, it is a good idea to occasionally check the electrode for buildup and, if necessary, clean it in vinegar according to the instructions in the user manual. 4. The saltwater system needs to be connected after the filter pump, without filtration it will not work. The entire system should be kept vented so that the water circulates properly.

Is ladder included in the set?

Depending on the type of pool purchased. Check in the shop if the set includes a ladder. If the set does not include a ladder, it can be purchased.

Sand filter pump, saltwater system - power shut-off, timers

After a power failure, most INTEX sand filters and solinators restart the last program set. Older filtration models from 2019-2020 will not save the program. The use of a timer is technically possible, but INTEX does not offer it.

Does the saltwater system remember its last setting even if the power goes out?

Yes, the saltwater system remembers the last setting and continues the program when the power supply is restored.

Does the sand filter remember its last setting even if the power goes out?

Most sand filter pumps remember the last setting and continue the program when the power is restored. This does not apply to sand filter pump units manufactured in 2019 and the first quarter of 2020. You can find the date of manufacture on the barcode label, which is usually located on the base of the motor and is in the format: year, month, day (example 20230519).