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Checklist for using Intex PureSpa
Operation of the Intex PureSpa hot tub requires a grounded outlet, a separate circuit breaker and avoiding extension cords. Regular testing of the surge protector and placing the plug in a dry and protected environment also ensures safety.

Two Apps – Choose the correct one
The connection of the INTEX hot tub to the WiFi application depends on the model of the control panel. Based on the code on the back of the panel, it is necessary to choose the correct version of the iOS or Android app. The panel must be fully charged and without protective film before pairing. If the connection fails, service support can be contacted.

Can I use the saltwater system with a small pool?
You can use the saltwater system with any pool where you also use a filter pump that draws water from the pool. Without the filtration, the saltwater system will not work. The saltwater system does not have its own pump, it must be connected in the system behind the filter pump. When selecting a saltwater system, always follow two parameters: the maximum water volume for which the saltwater system model is designed and the pump power/flow rate that the saltwater system needs.

How can I distinguish the valves of the inflatable beds?
An integrated pump means that it is built into the frame of the mattress. The 3-in-1 valve has two brackets on each side of the valve for easy removal. The 2-in-1 valve has no brackets and consists of a valve with a screw cap. The double valve is a vinyl valve welded into the mattress.

How is the chlorine generated from the salt in the saltwater system (chlorinator)?
Common salt (sodium chloride) is made up of two elements - chlorine and sodium. The salt water passes through the electrode of the salinator (chlorinator) and this produces chlorine, which is still dispersed in the water. This repetitive process effectively counteracts bacteria, viruses and algae in the water while oxidising other organic substances in the pool.

How often do I need to change the filter cartridge?
Depending on the use of the pool and the condition of the water. It is recommended to change the filter cartridge at least every two weeks. The condition of the cartridge should be checked weekly. You can prolong the life of the cartridge by cleaning it with a hose or by spraying out the dirt with centrifugal force. If the cartridge is still dirty, replace it immediately. If it has not been cleaned or replaced, it may cause a significant reduction in water flow and thus a reduction in the performance of the filtration process.

How often should I run the sanitation on the hot tub?
Usually it is sufficient to run the sanitizer for two hours a day, but it depends on environmental factors: frequency of use, number of users, air temperature, etc. Test the water with test strips to see how much chlorine is in the water. If necessary, leave the sanitation running for longer periods of time.

The spa hot tub control panel has stopped responding and cannot be charged - what to do?
This problem can have two causes - either the panel and battery are at fault directly, or the charging station located in the motor base of the PureSpa hot tub. We therefore recommend that you first have the entire motor unit checked by a technician. If your hot tub is still under warranty, please contact your dealer to make a claim. If it is out of warranty, and you are sure that a new panel is needed, you can request one via our online spare parts form.

What material is the INTEX pool made of?
It is made of three separate layers of PVC for extra strength and durability. The two outer layers of PVC have high strength, with a laminated polyester mesh in the middle to reinforce this durability.