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How should I proceed with a claim?
Always claim a faulty product only from the retailer where you purchased the product. Each retailer has its own internal rules for handling claims. Therefore, all questions regarding the handling and procedure of a claim should be directed to the retailer.

Where can I claim an Intex product?
Claim any Intex product that is under warranty (2 years) from your dealer, i.e. where you purchased the product. This applies to both online purchases and purchases from brick-and-mortar stores.